We are looking for a service-centric, enthusiastic Assistant Valet Supervisor to assist in the daily management, scheduling and maintenance for a staff of valets at the Indiana Live! Casino. This individual will possess supervisory experience, a complete understanding of exceptional customer service, excellent verbal and written communication skills, have a professional demeanor and appearance and the ability to manage, mentor and coach others.
The scope of management and responsibilities include, but are not limited to:
· Recruiting, interviewing, hiring and evaluation of new valets
· Planning, coordinating, and scheduling
· Employee development, discipline, training and supervision
· Solve and resolve issues independently
· Facilitate excellent client relations
· Maintenance of Financial Reporting
· Other Administrative/Supervisory tasks, as assigned
The ideal candidate will possess the following:
· High school diploma/GED required, Associates/Bachelors degree preferred or equivalent education and experience
· 1-3 supervisory/leadership experience required
· 21 years of age or older
· Complex problem solving skills and ability to multi-task successfully
· Strong written and advanced verbal communication skills
· Minimum of 4 years of licensed driving experience
· Valid driver’s license with a clean driving record (no more than a combination of two moving violations and/or accidents, including not at fault, within a three year period.)
· 3 months experience in driving a manual transmission
· Ability to drive all types of motor vehicles
· Previous cash handling experience
· Positive customer-service outlook
· Ability to pass criminal background check, pre-employment drug screen
· Ability to work a flexible schedule
· Professional attitude and demeanor