Lead Valet

Location: 
Indianapolis, IN
Job Description: 

We are in search of a Lead Valet for our Indianapolis Airport Location locations. This individual will process exceptional leadership skills, a positive service-centric attitude, and schedule flexibility.

The essential job functions of this position will include, but are not limited to:

  • Setting measurable goals and expectations for self and team
  • Ensuring customer and client loyalty by providing excellent customer service and responding immediately to customer and client concerns
  • Providing initial and on-going training and support to valet staff
  • Assisting in identifying, coaching, mentoring and grooming of possibly promotable employees
  • Scheduling  valets to assure adequate staffing at all times.
  • Participating in the hiring and employee management processes
  • Assisting in managing site(s) in accordance with Parking Solutions' budget and contractual requirements
  • The ability to work extended hours, including nights and weekends

 

 

The requirements include, but aren't limited to:

 

  • High School Diploma & equivalent required, associate's degree or 3+ years related experience preferred
  • Valid Driver's License and a clean driving record (no more than 4 points in a two-year period)
  • Reliable Transportation to and from work and client sites
  • Exceptional interpersonal skills
  • Excellent verbal and written communication skills
  • Creative problem solving and conflict resolution skills; the ability to multi-task
  • Basic knowledge of financial concepts
  • Above average computer skills including MS Office products, timekeeping
  • Excellent customer service skills
  • Ability to effectively lead a team
  • Self-starter; entrepreneurial by nature
  • A professional demeanor and appearance
  • The ability to comply and successfully pass criminal background checks