Lead Valet 6a-2p Mon-Friday
Part-Time Valets 7a-3p, M-F.
Position Summary:
Ensure all staff meets company standards for performance, customer service and appearance. Conduct on the job training.
Essential Job Functions:
· Adherence to corporate policies and procedures; clearly communicates their importance to staff
· Assure cash control; adherence to company cash handling procedures
· Set measurable goals and expectations for self and team
· Insure customer loyalty by providing excellent customer service and responding immediately to customer concerns
· Provide initial and on-going training and support to staff
o Assist with grooming of promotable employees
· Schedule employees to assure adequate staffing at all times
· Provide timely reports to payroll and Human Resources
· Participate in the hiring and employee management processes
· Assure adequate staffing
o Avoid over-time situations
· Ability to work extended hours, including nights & weekends
Essential Qualifications:
· 6 months related experience
· Minimum 18 years of age
· High school diploma or equivalent
· Valid Driver’s License and able to meet PSI’s driving requirements
· Reliable transportation to and from work and client sites
· 3+ months driving manual transmission vehicles (stick shift)
· Good interpersonal skills
· Excellent verbal and written communication skills: English
· Excellent customer service skills
· Ability to work on and lead a team
· Comply with PSI background, and drug testing policies