We are in search of a Lead Valet for the Downtown/Short North hospitality locations. This individual will process exceptional leadership skills, a positive service-centric attitude, and schedule flexibility.

The essential job functions of this position will include, but are not limited to:

• Setting measurable goals and expectations for self and team

• Ensuring customer and client loyalty by providing excellent customer service and responding immediately to customer and client concerns

• Providing initial and on-going training and support to valet staff

• Assisting in identifying, coaching, mentoring and grooming of possibly promotable employees

• Scheduling  valets to assure adequate staffing at all times.

• Participating in the hiring and employee management processes

• Assisting in managing site(s) in accordance with Parking Solutions' budget and contractual requirements

• The ability to work extended hours, including nights and weekends

• The hours for this position are Thursday-Saturday 5pm-close.*

*Close is typically between 1am-2am.

The requirements include, but aren't limited to:

• High School Diploma & equivalent required, associate's degree or 3+ years related experience preferred

• Valid Driver's License and a clean driving record (no more than 4 points in a two-year period)

• Reliable Transportation to and from work and client sites

• Exceptional interpersonal skills

• Excellent verbal and written communication skills

• Creative problem solving and conflict resolution skills; the ability to multi-task

• Basic knowledge of financial concepts

• Above average computer skills including MS Office products, timekeeping

• Excellent customer service skills

• Ability to effectively lead a team

• Self-starter; entrepreneurial by nature

• A professional demeanor and appearance

• The ability to comply and successfully pass criminal background checks