Services
Services: Valet
PSI has provided valet parking for 5 major airports, 50+ healthcare facilities and 500+ hospitality venues
Services: Garage/Lots
PSI manages over $50M generated through 15 lots and 20 garages
Services: Shuttle
PSI transports more than 2.5 million patrons a year in safety and comfort
Services: Traffic Control
PSI Traffic Controllers keep lanes clear and vehicles moving through access areas
Services: Special Events
PSI adds convenience, class and safety to over 500 events each year
Latest news
- Valet Parking Services
- Spotlight On…Reading Hospital
- Spotlight On… Cleveland Hopkins Airport
- PSI Gets A New Website
- Parking Solutions Launches Drivers’ Safety Courses
- Going Green @ South Campus Gateway
- Tire Pressure Importance
- Aaron Shocket named Ernst & Young Entrepreneur Of The Year 2011 South Central Ohio & Kentucky Award Finalist
- A Luxurious Deal for CLE
- Advertisers: Reach Columbus Monthly Parkers!
- Valet Text for Retrieval Technology. Is It Right For Your Operation?
I wanted to thank all departments for a job well done by the hotel valet team. My clients were very pleased with the entire experience! This is an example of the amazing service we deliver as a team to our guests. Once again, thanked for all of your dedication and hard work!
– Intercontinental Hotel
Thank you for donating your service to help our cause! Our sincere thank you to your staff for going above and beyond to be there for us leading the event. Your commitment and hard work helped us have a successful event with easy parking for our guests. You have made a great difference!
– ProMedica
“My wife recently had a surgical procedure and I wanted to send you a quick note regarding the experience. To get to the point, it was the best start to finish healthcare experience I have ever had. From the valet, to people we passed in the halls, the PSRs, nurses and physicians, the service was incredible. I have been a caregiver at Cleveland Clinic for 21+ years, I have never been more proud of it then when we received care at your facility.”
A Blessing for visiting Family, Friends and/or Visitors of patients who are receiving care at the Hospital!
We used this service for + 7 weeks while having therapy. We were always greeted with a smile. Your employees are Excellent! They made a difficult experience more bearable. Well Done!!!
– Reading Hospital
I love the valet service. I have trouble walking and can't walk very far. They are very nice to help me get from place to place. I have used the service since it opened and will continue to use it. Thank you.
– Columbus Regional Hospital
When I came today to pick up a prescription, I was reminded of the people in the world who work hard to make what could be a difficult situation, bearable and even pleasant. Your valets are those people. Whenever I come to my appointments, I look forward to the courteous, kind assistance.
– Duke University Medical Center
The parking ambassadors helped me change a flat tire today in the JJ garage. The gentlemen were absolutely fantastic! This is world class service!
– Cleveland Clinic
The valet staff is an amazing hard working group. They are professional, polite and caring. They truly helped make our difficult trips feel better. Bravo, Bravo.
I attend the pain clinic at Dyer Hospital. I use a walker and the valets always help me get a wheel chair and get me where I need to go. They are an asset to your company.
– Hammond Clinic
I had a flat tire. Two service trucks came to my aid. The weather was terrible, cold and just plain ugly. The service, however was absolutely great! Parking Services should be commended for their wonderful care. Heads up for a super job.
– Cleveland Clinic
I just wanted to say how pleasant your valet employees are. They display great attitude toward the patients and other employees in the hospital. They display great hustle and during the busiest times of the day is when they shine. It is obvious to anyone that watches them that they take customer service seriously.
– Cleveland Clinic
What a great service, really a big help. Thanks!
I had a flat tire and call security for help. They contacted the parking ambassador team who were there to help within minutes. It was 91 degrees in the garage that day and the heat was overwhelming. I want to thank them for helping me get home safely by changing my tire to the spare I had in the trunk.
– Cleveland Clinic
I was amazed that my car was waiting for me! Thank you.
The valet captain is always pleasant and smiling! Whenever we pull up to valet, he always has a kind word and is quick to attend to our car! Excellent service!
– Cleveland Clinic
“Your shuttle driver is always considering the needs of the patients before they get on the shuttle. It may sound like small things, but he consistently checks with me to make sure the shuttle is not too cold or too hot. Recently, he made a comment about making sure the radio was on an appropriate station for the age group of women we shuttle. I have never had a driver take that much initiative. These \little things\ make a huge difference in the experience for the patient. He has been great to work with!”
I would like to extend a warm heart filled thanks to your employees who helped me change a flat tire today. Their promptness and professionalism was greatly appreciated. Please know the excellent service provided today will never be forgotten. Thank you.
– Cleveland Clinic
For the past seven weeks my father has been receiving radiation and chemotherapy at the Clinic. As we drove up to the valet for the first time, many valet's were directing cars, opening doors for the guests arriving and greeting them. After a friendly greet, my dad smiled for the first time since his diagnosis. When we were finished about 40 minutes later, after checking out at the valet desk, we went outside to wait for our car. The valet from earlier saw us and said, Didn't you just arrive a short time ago?" I explained our circumstances that we would be arriving every morning at the same time for a while for treatment. He said to me, "I would be happy to help you. Look for me each morning and I will take care of you and make sure your car is close" This was a pure miracle for my dad! Your valets have touched our lives in an indescribable, incredible way. Thanks"
– Cleveland Clinic
I doubt you can improve your valet service! I have stayed in hotels all over the world and there is none even close to the quality of service, thoughtfulness and kindness of yours. Your valet team went above and beyond to help resolve things and comfort my stay. They deserve special recognition for their professionalism, knowledge and kindness.
– Intercontinental Hotel
This is a great service for everyone. My mother would not have been able to go to her appointment if this service was not here! Everyone is so friendly and helpful. Thank you to all who help with this service. Have a nice Day!
I have to bring my daughter to the hospital every week for blood work. The men and women who do the valet service are very personable and efficient and very kind. I would like to thank them!
Yesterday was the annual Silver Spoons event at the Intercontinental Hotel. The hotel valet team parked over 500 vehicles. The team was responsive, polite and hustled the entire night. This was all accomplished with zero claims or incidents. I want to give a special thanks for their dedication to ensuring a smooth event. Great job!
– Intercontinental Hotel
The members of valet parking have become valued members of our team and we appreciate all of their hard work and consideration they give to our patients.
– Franciscan St. Francis Health
"This is a wonderful service for me as well as my 81 year old mother who frequently must go to the hospital due to various procedures. Staff is excellent and professional."
Your valets are cheerful and respectful to everyone and so helpful. They are truly living the ProMedica mission.
– ProMedica
The top of my list of the CRH's services is the valet parking. The valet personnel are helpful, courteous and pleasant. Parking is a problem and the valet is the main reason I use the hospital. Thanks for providing this important service. – Columbus Regional Hospital
I want to thank you for the wonderful experience I had over the last several weeks in the midst of a difficult time. What made my experience more pleasant and regularly brought a smile to my face was the excellent service provided by the valet team. They were extremely attentive, coming out as soon as they saw me arrive and then getting my car again when they saw me coming out from the center. They have a kind demeanor and always offered a warm smile. When you are going through treatment, having people know who you are makes a difference. Seeing them do things unprompted (like getting my car as I come out the door), makes a difference. Seeing a friendly smiling face every day makes a difference!
– Cleveland Clinic
Love it, Love it Love it! Especially since they began redoing a large part of the parking lot. It absolutely saves frustration driving around walking a long distance to your destination.
– Franciscan St. Francis Health
I had the most wonderful experience from valet parking and wanted to take the time and say thank you. When I pulled up to valet, a warm beautiful smile greeted me with the famous question... do you know where you're going miss? What a difference a great staff makes. I can't explain how much I am forever grateful for them! Awesome customer service! The first face that greets the customer holds the most value!
– Cleveland Clinic
“Last week I left a backpack containing my laptop, as well as my only set of car keys, in the back of one of the taxicabs that picked up from the airport. When I called in to report the lost item, you did a tremendous job of locating my missing backpack and seeing it delivered safely to my hotel. I am a frequent traveler and I can tell you, I had little hope of ever seeing my backpack again. Your dependability and integrity are to be commended!”